Privacy policy

Last Updated: September 17, 2026

Welcome to Wearbay. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use and protect your information when you visit or purchase products from our website.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website, place an order or contact us, we may collect the following information:

  • Full Name
  • Email Address
  • Mobile Number
  • WhatsApp Number (if provided)
  • Billing and Shipping Address
  • Order and Payment Details
  • Information you provide when contacting customer support

We collect only the information necessary to process orders and provide our services.

2. How We Use Your Information

We may use your personal information for the following purposes:

  • To process and deliver your orders
  • To confirm your order and provide updates
  • To communicate with you through Email or WhatsApp
  • To provide customer support
  • To improve our website and shopping experience
  • To prevent fraudulent or unauthorized transactions
  • To comply with applicable legal requirements

We do not use your information for purposes unrelated to our business without an appropriate legal basis or consent where required.

3. Payment Information

Payments made through our website may be processed by third-party payment service providers.

Wearbay does not necessarily store your complete debit card, credit card or banking details. Payment information is handled according to the payment provider's applicable policies and security procedures.

Please review the relevant payment provider's privacy policy for more information.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Improve website functionality
  • Remember your preferences
  • Understand website usage
  • Improve our products and services
  • Support marketing and advertising activities, where applicable

You can manage cookies through your browser settings. Some website features may not work properly if cookies are disabled.

5. Sharing Your Information

We may share necessary information with trusted service providers, including:

  • Shipping and delivery partners
  • Payment processing providers
  • Shopify and technology service providers
  • Customer support and communication services
  • Government authorities, where legally required

We do not sell your personal information to third parties.

We share information only as reasonably necessary for business operations, legal compliance and other purposes described in this policy.

6. Email and WhatsApp Communication

If you provide your email address or WhatsApp number, we may use it to:

  • Send order confirmations
  • Provide shipping and delivery updates
  • Respond to customer inquiries
  • Share promotional offers, where permitted and with required consent

You may request to stop receiving promotional communications at any time.

Transactional messages related to your orders may still be sent when necessary.

7. Data Security

We take reasonable measures to protect your personal information against unauthorized access, misuse, alteration or disclosure.

However, no method of online transmission or electronic storage can be guaranteed to be completely secure.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including order fulfillment, customer service, legal obligations and dispute resolution.

The retention period may vary depending on the type of information and applicable legal requirements.

9. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including:

  • Requesting access to your personal information
  • Requesting correction of inaccurate information
  • Requesting deletion where legally permitted
  • Withdrawing consent where applicable
  • Requesting information about how your data is used

To exercise your rights, please contact us using the details provided below.

10. Third-Party Links

Our website may contain links to third-party websites or services.

Wearbay is not responsible for the privacy practices, content or security of external websites. We recommend reviewing their privacy policies before sharing personal information.

11. Children's Privacy

Our website is not intended for children who are prohibited from using online shopping services under applicable law.

We do not knowingly collect personal information from children in violation of applicable legal requirements.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, services or legal requirements.

Any updates will be posted on this page with a revised Last Updated date.

13. Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy, please contact us.

Business Name: Wearbay

Customer Support Hours: [9:00am To 6:00pm]
Email: [Your Business Email]
WhatsApp Number: [Your WhatsApp Number]