Shipping policy

SHIPPING POLICY – WEARBAY

Last Updated: September 17, 2026

Welcome to Wearbay. We are committed to delivering your orders safely and on time. Please read our Shipping Policy to understand our order processing and delivery process.

1. ORDER PROCESSING

All orders are processed after successful order confirmation.

We aim to process and dispatch orders within 1–2 business days.

Order processing times may vary during festivals, sales, holidays or due to unforeseen circumstances.

2. SHIPPING AND DELIVERY TIME

Estimated delivery time is 3–7 business days after dispatch.

Delivery times may vary depending on your location, courier availability, weather conditions and other circumstances.

The estimated delivery time is not a guaranteed delivery date.

3. SHIPPING CHARGES

Shipping charges, if applicable, will be displayed during checkout before you complete your order.

Shipping charges may vary depending on your location, order value and applicable delivery conditions.

4. ORDER TRACKING

Once your order has been shipped, we may share tracking details through email, SMS or WhatsApp, where available.

You can use the tracking information provided to check your order status.

5. DELIVERY DELAYS

While we aim to deliver orders within the estimated time, delays may occur due to:

- Weather conditions
- Courier service delays
- Public holidays
- Incorrect or incomplete address details
- Unexpected operational circumstances

We will make reasonable efforts to assist you with delivery-related concerns.

6. INCORRECT SHIPPING ADDRESS

Customers are responsible for providing accurate and complete shipping information.

If you provide an incorrect or incomplete address, please contact us as soon as possible.

Address changes may not be possible after the order has been dispatched.

7. DAMAGED OR WRONG PRODUCT

If you receive a damaged, defective or incorrect product, please contact our customer support team as soon as possible.

Please provide your order number and photos or videos of the product, if requested.

We will review your complaint and provide assistance according to our Return and Refund Policy.

8. RETURN SHIPPING

For information about returns and refund processing, please refer to our Return and Refund Policy.

Eligible returns will be handled according to the applicable return conditions.

9. CONTACT US

If you have any questions about shipping or delivery, please contact us.

Business Name: Wearbay
Email: [Your Business Email]
WhatsApp Number: [Your WhatsApp Number]
Website: [Your Website URL]
Business Address: [Your Business Address]

Customer Support Hours: [Your Support Timings]

We appreciate your trust in Wearbay and thank you for shopping with us.